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Instead, spreadsheets and business-intelligence dashboards each accounted for 30%, and CRM platforms followed at 24%. Only 15% used AI/automation tools in any capacity, and then only as secondary aids.
Large and demanding portfolios were highlighted as a key challenge, with 64% of managers overseeing 100 or more VIPs, while one in five managed more than 500.
The report highlighted the intense workload by estimating that a manager looking after 250 players would have roughly 100 seconds to commit to each player each day if their time was split equally. Data quality and fragmentation were also issues.
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In April, Casino.org reported that VGW had contributed $30,000 to Tuberville’s 2026 gubernatorial campaign.
New financial disclosures from the Alabama Secretary of State’s Office show that VGW gave the campaign another $100,000, bringing the firm’s total contributions to $130,000. The latest check, dated Aug. 31, came from the Chumba Casino, Global Poker, and LuckyLand Casino operator.
Tuberville, the famed former football coach of the Auburn Tigers, has served in the US Senate since 2021. Tuberville has expressed a willingness to consider gambling expansion in the Cotton State, one of the most restricted gambling states in the union.
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Manchester City vs. West Ham United (12.30pm GMT kick-off)
Our tip: Manchester City to win and both teams to score (19/10)
West Bromwich Albion vs. Brighton & Hove Albion (3pm GMT kick-off)